Privacy

Who we are and contact information

Leavenworth Electric and Excavation, Inc.

15353 U S Hwy 2

Leavenworth, WA  98826

(509) 763-2000

[email protected] or

[email protected]

Our website address is: https://leavenworthelectricandexcavation.com.

What information we collect and why we collect it

Contact forms

We use contact forms to respond to your requests for service which include electrical, excavation, solar and snowplowing. We do not collect personal information from you unless you voluntarily supply it to us. Personal information means information which identifies you as an individual, and may include your name, billing address, service address, phone number, email address, notes. Your information helps us to more effectively respond to your customer service requests and support needs.

Generally, we collect personal and other information from you when you email us or contact us or fill out an online form. When you make a payment via our Website, you may be asked to enter your name, email address, credit card information, mailing address or phone number, as appropriate for the transaction. You may, however, visit our Website anonymously. We do not use the information submitted through them for marketing purposes. Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the service requested.

Cookies

Cookies are small files that a website or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enable the sites or service providers systems to recognize your browser and capture and remember certain information. Cookies and similar items are not used by us to automatically retrieve personal information from your device without your knowledge. We use cookies to compile aggregate data about Website traffic and Website interaction so that we can offer better Website experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our Website visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

If you want to stop or restrict the placement of cookies or clear any cookies that may already be on your computer or device, please refer to and adjust your web browser preferences accordingly. By deleting our cookies or disabling future cookies you may not be able to access certain areas or features and functionality of our Website.

Analytics

Who we share your data with

We may share your personal information with the following types of recipients:

  • Software and service providers we use to manage and process your information (e.g., payment processing software)
  • Software and service providers we use to communicate with you (e.g., e-mail marketing service providers)
  • Additionally, we will share your personal information with third parties where required by law, where it is necessary in connection with our Services or where we have another legitimate interest in doing so. If we need to use your personal information for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
  • We are not responsible for the privacy policies or practices of any third party

How long we retain your data

If you provide us with personal information through the Website, we retain your information for as long as necessary for our business purposes. This may include, but is not limited to, retaining such information to comply with our legal obligations, resolving legal disputes, and enforcing our agreements. Even if we delete some or all your personal information, we may continue to retain and use aggregate or anonymous data previously collected and/or anonymize or aggregate your personal information. Please note that we are not liable for any disclosures of your data due to errors or unauthorized acts of third parties.

What rights you have over your data

If you have left comments or filled out a form, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Additional information

How we protect your information

We implement a variety of security measures to maintain the safety of your personal information when you enter or submit your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

After a payment transaction, your private information (credit cards) will not be stored on our servers.